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REVIEW --- Moving Targets: Whispering: Not Just for Horses Anymore

Queenan, Joe

Wall Street Journal, Apr 20, 2013, p.C.11

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REVIEW --- Speech Relies on Some Little Words --- When we say 'mm-hmm' or 'uh,' we send the traffic signals that guide human conversation

Enfield, N

Wall Street Journal, Oct 28, 2017, p.C.4

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Life & Arts -- Bonds: On Relationships: When Trash Talk Motivates --- New research finds people perform better in certain tasks when their competitive instincts are sparked with banter

Bernstein, Elizabeth

Wall Street Journal, Jul 6, 2017, p.A.11

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Random Acts of Kindness? Hardly

Brody, Bob

Wall Street Journal, Nov 22, 2017, p.A.15

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Life & Arts -- Bonds: On Relationships This Conversation Doesn't... ...Have To Be So Hard

Bernstein, Elizabeth

Wall Street Journal, Jul 18, 2017, p.A.10

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Home & Digital: Work & Family Mailbox

Shellenbarger, Sue

Wall Street Journal, Jun 12, 2013, p.D.3

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REVIEW --- The Talk, Talk, Talk of the Town --- Do you gab too much? Yes, you do; how to achieve the optimal 50-50 conversation flow

Lazebnik, Rob

Wall Street Journal, Oct 5, 2013, p.C.3

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REVIEW --- The Big Benefits of a Little Small Talk

Jennifer Breheny Wallace

Wall Street Journal, Oct 1, 2016, p.C.3

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REVIEW --- Learn to Listen To Dog Language --- They may not use words, but our canine companions say a lot with their bodies

Melissa Holbrook Pierson

Wall Street Journal, May 9, 2015, p.C.3

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10
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The Art of 'I Told You So'

Morris, Jan

Wall Street Journal, Jul 27, 2011, p.A.13

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11
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REVIEW --- Moving Targets: My Quality Time With Telemarketers

Queenan, Joe

Wall Street Journal, Dec 21, 2013, p.C.11

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OFF DUTY --- Style & Fashion -- Outer Beauty: Do You Want Bangs With That? --- Learning to communicate well with your hairstylist can prevent the trauma of a bad 'do

Holmes, Elizabeth

Wall Street Journal, Apr 19, 2014, p.D.3

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13
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Home & Digital: Work & Family Mailbox

Shellenbarger, Sue

Wall Street Journal, Jul 30, 2014, p.D.2

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14
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REVIEW --- Mind & Matter: The Fine Art of Crafting Friends Out of Strangers

Sapolsky, Robert

Wall Street Journal, Feb 28, 2015, p.C.2

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REVIEW --- The Right Way to Have Difficult Conversations --- In our tense era, a radio host's rules include showing respect and knowing your own biases

Headlee, Celeste

Wall Street Journal, Sep 9, 2017, p.C.3

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In the Venomous Tweeter Era, Hankering for the Artful Squelcher

Greene, Bob ; Greene, Bob

Wall Street Journal, Apr 16, 2016, p.A.11

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Life & Arts -- Work & Family Job Seeker's X-Factor: Chemistry

Shellenbarger, Sue ; Shellenbarger, Sue

Wall Street Journal, Nov 30, 2016, p.A.13

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Bonds / On Relationships: Meet the Marriage Killer --- It's More Common Than Adultery and Potentially As Toxic, So Why Is It So Hard to Stop Nagging?

Bernstein, Elizabeth

Wall Street Journal, Jan 25, 2012, p.D.1

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The Court Is Using Proper Procedure in the Garlock Case

Anonymous

Wall Street Journal, Aug 23, 2013, p.A.12

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21
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Life & Arts --- WORK & FAMILY: After a Bad First Impression... --- An early slip can do serious damage with a boss, colleague or client; here's how to redeem yourself

Shellenbarger, Sue

Wall Street Journal, Aug 23, 2017, p.A.9

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22
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Marital Disputes: A Survival Guide --- Quarreling with a spouse is inevitable, but a few truths can limit the fallout

Fish, Stanley ; Fish, Stanley

Wall Street Journal, Jul 2, 2016, p.C.3

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Bonds: On Relationships: The Right Answer Is 'No' --- It May Be Uncomfortable, Especially for People Pleasers; Ways to Master the Art

Bernstein, Elizabeth

Wall Street Journal, Mar 11, 2014, p.D.1

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24
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Life & Arts -- Bonds: On Relationships: Talking to Your Dying Loved One

Bernstein, Elizabeth

Wall Street Journal, Apr 17, 2018, p.A.12

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Just Look Me in the Eye Already --- The Workplace Perils of Staring at Our Phones and Elsewhere; The Ideal Gaze Lasts 7 to 10 Seconds

Shellenbarger, Sue

Wall Street Journal, May 29, 2013, p.D.1

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REVIEW --- When Being Too Smart Ruins Writing --- Lucid explanations start with imagining what it's like to be ignorant of a subject

Pinker, Steven

Wall Street Journal, Sep 27, 2014, p.C.3

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27
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City News -- Urban Gardner: The Useful Art of Eavesdropping

Gardner, Ralph

Wall Street Journal, Dec 9, 2015, p.A.18

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28
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Relax? Don't You Tell Me to Relax! --- Instructing people to calm down typically has the opposite effect; how to help people de-stress without annoying them

Shellenbarger, Sue ; Shellenbarger, Sue

Wall Street Journal, Aug 17, 2016, p.D.1

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29
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REVIEW --- Word Craft: Hilary Mantel, Novelist: The Elusive Art of Making the Dead Speak

Mantel, Hilary

Wall Street Journal, Apr 28, 2012, p.C.12

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30
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Workplace Technology (A Special Report) --- The Smartest Ways to Use Email at Work: What research tells us about effectively taming your inbox, when to use all caps, whether to use emoticons, how quickly to respond to messages -- and much more

Blackman, Andrew

Wall Street Journal, Mar 12, 2018, p.R.1

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31
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Emoji Beckon As 'Gold Mine' For Marketers

Kincaid, Ellie ; Hernandez, Daniela ; Kincaid, Ellie ; Hernandez, Daniela

Wall Street Journal, Apr 7, 2017, p.B.4

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32
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MarketWatch: Don't Write Off Dementia Patients

Gerencher, Kristen

Wall Street Journal, May 15, 2011, p.3

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33
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Home & Digital --- WORK & FAMILY: Why Likability Matters More Than Ever at Work

Shellenbarger, Sue

Wall Street Journal, Mar 26, 2014, p.D.3

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34
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Health Care (A Special Report) --- In Search of a Voice: For those who can't speak, the only option until recently was to use technology that made them sound robotic; Now the goal is for them to be able to sound like...themselves

Marcus, Amy ; Marcus, Amy

Wall Street Journal, Feb 16, 2016, p.R.4

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35
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Is This How You Really Talk? --- Your Voice Affects Others' Perceptions; Silencing the Screech in the Next Cubicle

Shellenbarger, Sue

Wall Street Journal, Apr 24, 2013, p.D.1

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36
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Cave cricket's trick keeps robot chatter confidential

Marks, Paul

New Scientist, Mar 5-Mar 11, 2011, Vol.209(2802), p.28

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37
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Love Is a Many-Splintered Thing

Sollisch, Jim

Wall Street Journal, Aug 21, 2012, p.A.11

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38
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Life & Arts -- What's Your Workout? A Team That Digs Deeper To Have Fun --- Nebraska volleyball's co-captain tries to keep spirits up while focusing on an NCAA title

Murphy, Jen

Wall Street Journal, Oct 9, 2018, p.A.12

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39
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Health & Wellness -- Bonds: On Relationships: What Verbal Tics May Be Saying About Us

Bernstein, Elizabeth

Wall Street Journal, Jan 21, 2014, p.D.3

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40
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