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Key performance indicators : developing, implementing, and using winning KPIs

David Parmenter

2nd ed.. c2010

Available at UDM McNichols Campus Library  UDM McNichols Library Stacks  (HF 5549.5 .P37 P37 2010 )()

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  • Title:
    Key performance indicators : developing, implementing, and using winning KPIs
  • Author: David Parmenter
  • Description: Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.
  • Local Note: acq2010acc
  • Publication Date: c2010
  • Publisher: Hoboken, N.J. : John Wiley & Sons
  • Format: xix, 299 p. : ill ; 24 cm.
  • Identifier: ISBN 9780470545157 (cloth);ISBN 0470545151 (cloth)
  • Subjects: Performance technology; Performance standards; Organizational effectiveness
  • Language: English
  • Source: 01DAL UDM ALMA

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